General Terms & Conditions
1. Formation of the Contract
By placing an order, you are making a binding offer to us to enter into a contract with you.
We may accept your offer by sending you an order acceptance for your order by email or by delivering the goods you have ordered.
We will first send an email to the email address you have provided to confirm that your order has been received (order confirmation).
However, no sales contract shall arise until we have sent you our acceptance of the order by email or we have delivered the goods you have ordered.
The order process in our online shop involves 6 steps.
In the first step, select the goods you want.
In the second step, log in to our shop.
In the third step, click on the shopping basket. The items you have selected will be displayed.
You can still change the quantities at this point.
In the fourth step, click on "Checkout" and then select your shipping method.
The shipping costs for your order are shown here.
In the fifth step, select your preferred method of payment. You can also change your invoice address.
You must tick to accept our Terms & Conditions before you can proceed to the final step.
In the sixth step, the details of your order are displayed once again and you can send your binding order to us by clicking "Buy".
2.Storage of the Text of the Contract
We will save the text of the contract from your order.
You may print out the text before sending your order to us by clicking on "Print" in the last step of your order.
We will also send an order confirmation and an acceptance of your order with all the order data and our Terms & Conditions to the email address you have provided.
3.Retention of Title
The delivered goods remain our property until payment in full of all outstanding claims.
4.Prices & Shipping Costs
All prices including VAT.
For shipments with a higher weight, the shipment will be divided into several packages and the shipping costs will be added accordingly. The actual shipping costs for your shipment are displayed in the shopping cart.
Please note: In some cases, shipping by freight forwarder is preferable to shipping by parcel service. This decision is up to the sender. If this results in additional costs, we will of course coordinate this with you.
Shipping within Germany
|
Weight |
Price |
| Up to 3 kg | 6,90 € |
| Up to 24,99 kg | 9,90 € |
Express shipping within Germany
| Weight | Price |
| up to 5 kg | 22,70 € |
| up to 10 kg | 29,60 € |
| up to 20 kg | 38,50 € |
| up to 30 kg | 53,80 € |
Shipping within EU
| Weight | Price |
| up to 3 kg | 19,90 € |
| up to 10 kg | 29,00 € |
| up to 20 kg | 42,10 € |
| up to 30 kg | 55,20 € |
Shipping by DHL
If you exercise any right to cancel the contract, you must pay the normal costs of sending the goods back to us.
This also applies if, at the time you cancel the contract, you have still not provided consideration (payment) or a contractually agreed part payment.
5.Delivery Conditions
If not otherwise specified in the offer, we shall dispatch the goods within 2 working days of receipt of payment.
6.Terms of Payment
Payment may optionally be made in advance by bank transfer or Paypal.
We reserve the right to reject certain types of payment.
If you have chosen to pay in advance, we shall confirm the bank account details in the order acceptance.
The invoice amount must be transferred to our account within 10 days.
You may only exercise a right of retention to the extent that your claims arise from the same contractual relationship.
7.Warranty
The warranty is the statutory warranty.
If the sales contract is for used goods and the buyer is not a consumer, warranty is excluded.
If the customer is a consumer, the warranty period when purchasing used goods is one year.
8.Data Protection
We collect, store and process data in accordance with statutory provisions when a sales contract is initiated, completed, processed and reversed.
When you visit our website, we log the IP address currently used by your PC, the time and date, your browser and your PC's operating system, as well as the pages you have viewed.
We cannot, therefore, link your visit to your personal data and we do not intend to do so.
The personal data you send to us, e.g. in an order or email (such as your name and your contact details) is only processed for the purpose of communicating with you and for the purpose for which you have provided the data.
We only pass data on to the shipping company for delivery, to the extent necessary to deliver the goods.
To process payments, we pass on your payment data to the bank that will process the payment.
We can assure you that we do not pass on your personal data to third parties in any other circumstances, unless required to do so by law or with your express prior consent.
Where we use third-party services to perform and process data, we comply with the provisions of the German Federal Data Protection Act.
Duration of Storage
Personal data provided to us via our website is only stored until the purpose has been fulfilled for which it was disclosed to us.
Some data may be stored for up to 10 years to observe the retention periods under commercial and taxation law.
Your Rights
If you no longer agree to us storing your personal data or the data has become incorrect, we will delete, correct or block your data as permitted by law on receipt of a corresponding notice from you.
On request, we shall inform you of all the personal data we hold about you, free of charge.
If you have queries about how your personal data is collected, processed and used or you would life information about the data or to correct, block or delete data, please contact:
Tidick Ringbuchtechnik GmbH
Karl-Peters-Str. 5
33605 Bielefeld / Germany
Phone: + 49 521 524 58 58
Fax: + 49 521 524 58 00
Email: info@tidick.de
Internet: www.tidick.de
Links to Other Internet Websites
We accept no responsibility or liability for the accuracy or completeness of the content or for the data security of third-party websites we refer to or link to on our website.
As we have no control over compliance with data protection by third parties, please refer to the data protection declaration on each website for further information.
9.Applicable Law
German law shall apply exclusively.
This choice of law shall only apply to a consumer to the extent that it does not restrict any mandatory statutory provisions of the state in which the consumer is resident or ordinarily resides.